Go-Heja Privacy Policy
May 1, 2018
This Privacy Policy (the “Policy”) explains the information Go Heja Ltd. (“Go-Heja,” or "we," or "us" or "our") collects, how we use and share it, and how to protect your privacy when you use our Services whether through websites, web or mobile applications and/or other software applications that display or reference this Policy (our website, mobile and other software applications displaying or referencing this Policy, collectively the "Site").
This Policy is part of and incorporated into Go-Heja’s Terms of Use. Capitalized terms used in this Policy will have the same meaning given to them in the Terms of Use, unless otherwise defined herein.
Go Heja Ltd. is headquartered in Israel and our Services are provided therefrom. If you are a resident of the European Union (“EU”), Go-Heja Ltd. is the controller of your personal data for the purposes of EU data protection law.
This Policy applies to all information you upload, post or provide to the Site and all information we collect from you through your use of the Site (“Information”). This Information includes both Information that may be reasonably associated with, linked to you, or used to identify you, allowing you to be personally identified or contacted (“Personal Information") and Information that may not by itself be reasonably associated with, linked to, or used to identify you (“Non-Personal Information"). This includes all exercise and fitness data, training plans, training logs, meal plans and any other information that you or a Coach uploads or enters into your Account on the Site or through other devices or third party applications you may connect to Go-Heja.
Acceptance of The Policy
By downloading the App and using the Services, you accept this Policy and agree to be bound thereby, including without limitation, you are agreeing to the collection, use, and sharing of your information as described in this Policy. We will not use or share the information we receive, collect, or obtain with respect to you other than as stated in this Policy. If you do not consent to the receipt, collection, use, and disclosure of your information as described in this Policy, you are not permitted to use the Site.
Change to This Policy
We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.
We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the Service and apps that link to this Privacy Policy.

Personal Information Collected by Using the Services
We may receive, collect, and obtain Personal Information regarding you as described in this Policy. Particularly, we may collect Personal Information from you voluntarily through your use of the Services or your interactions with others by using the Services. We may also automatically collect Personal Information from you when you use the Services or interact with others through the Site, including as set forth below:
Personal Information Provided by You
We collect Personal Information which you upload, provide, or post when you use the Services. For example, the Personal Information you provide when you register on the Site (including your first and last name, gender, age or date of birth, , contact address (residential, email or otherwise), , phone number and payment method information), when you use your Account on the Site (including your fitness and training data, as well as geo-location information regarding your training), or when you upload, provide, or post other content to the Site (including text, photographs, images, illustrations, graphics, audio and video clips or any other content).
Information Obtained from Third Parties.
We may obtain Personal Information from other third parties regarding you. For example, if you register with a third party provider to participate in one of the services offered through our Services, we may automatically import the Information you provide to that third party into your account for the Site.
Personal Information Sent to Us by Your Web Browser or Mobile Device.
We collect Personal Information that is sent to us automatically by your web browser or mobile device. This Information may include, for example, your IP address, the address of the web page you were visiting when you accessed the Site, the name of your operating system, the name and version of your browser, your mobile device identifier, your location, your wireless carrier and mobile phone number, and the date and time of your visit. The Personal Information we receive depends on the settings on your web browser and mobile device. Please consult the documentation for your web browser or mobile device regarding how to adjust the Personal Information you share through your web browser or mobile device.
Personal Information Collected Using "Cookies" and Tracking Technologies
We use "cookies” and similar technologies to collect Information and manage the Services. A cookie is a small text file that is placed on your hard disk or mobile device by a Web server. Each time you visit the Site, our server will recognize you by "searching" the Information contained in these cookies. This permits us to offer you a personalized experience when you use the Site.
We may use cookies and other tracking technologies that expire once you close your web browser or that persist and stay on your computer or device until you delete them. If you do not wish to allow cookies or other tracking technologies, please refer to your browser or device instructions, or to your help screen, to learn more about your ability to limit or delete cookies and other tracking technologies. Although you are not required to accept our cookies when you visit the Site, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of the Services.
Please note that our advertisers and third party providers may also use cookies, web beacons, or other tracking technologies in messages and advertisements displayed on the Site. We do not have access to information that would confirm all uses of cookies, web beacons, or other tracking technology by our advertisers and other third party providers.
If you reside in the EU or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.

Use and Sharing of Your Personal Information.
We may use and share the Personal Information we receive, collect, and obtain regarding you as described in this Policy. We primarily use the Personal Information we collect to administer and operate the Services. We also use the Personal Information for variety purposes, such as, to analyze, develop and improve the Services including the functionality and usability of the Services. We do so as it is necessary to pursue our legitimate interests of providing and developing innovative and tailored offerings to our members on a sustained basis.
We may also use the Personal Information to market the Services, handle payments, provide support related to the Services, for security and protection purposes and to enforce our Terms of Use and communicate with you. We do so as it is necessary to pursue the legitimate interests of Go-Heja and its members in ensuring the Services are secure, and to protect against fraud, spam and abuse and otherwise.
In addition, we may share your Personal Information in the following ways:
Public Postings on the Site
The Site permits you to post, upload, or otherwise make Personal Information publicly available on the Site or through third party web sites and services, including, for example, blogs, Facebook®, Twitter® or other social media applications. When you do this, the Personal Information will be made publicly available through the Site or through the other third party web site or service. You are responsible for determining when and where you would like to make your Personal Information publicly available and the Site will not alert you when you make your Personal Information publicly available.
Usage by Coaches, Sports Teams, Sports Clubs or any other 3rd Party
If you use the Services for Coaching Services or other services provided by a Coach, Sports Team, Sports Club or any other arrangement through which a 3rd party may require access to your information, we may provide your Content and other Personal Information to such individual, group, entity or otherwise with whom your Account is linked. This Information may be used by such individual, group, entity or otherwise for any purpose you have agreed upon with them, including without limitation, for advertising and merchandising purposes. It is your responsibility to have an agreement with such individual, group, entity or otherwise regarding their use of your Content and Information. We have no control over such uses and will not be liable to you for any disclosure of your Content or Information by any 3rd party.
Irrespective of advertising content you may receive from your Coach, Sports Team, Sports Club or any other 3rd party, we may provide targeted advertising to you through the Site based on your Personal Information. We will not share your Personal Information with third party advertisers unless you click on an advertisement displayed on the Site. Clicking on any advertisement may result in sharing your Personal Information with the third party provider of that ad and will be considered your consent to “opt in” for this transfer.
Service Providers
We may share your Personal Information with companies and organizations that perform services on our behalf; for example, companies that provide support services to us (such as data storage, web hosting, and data analytics services) or that help us process your payments (such as payment card processors). We require that these third parties agree to use the Information we share with them only to perform their obligations to us and to treat all Information they receive from us in compliance with this Policy.
For instructions on how to “opt-out” of disclosure of your Personal Information to these third parties, please see the “Your Choices” section below.
Collection, Use, and Sharing of Non-Personal Information
We may also collect certain Non-Personal Information when you use or interact with the Site. We also receive and obtain Non-Personal Information from third parties. This Non-Personal Information will include, by way of example, performance information and other metrics regarding the use of and access to the Site.
We may also generate Non-Personal Information from the Personal Information we receive, collect, and obtain under this Policy. When we do so, we will take reasonable measures to ensure that the Non-Personal Information is no longer personally identifiable and may not later be reasonably associated with, linked to, or used to identify you. Once we generate any Non-Personal Information from any Personal Information, we will not later attempt to again make that information personally identifiable. However, we may combine and enhance that Non-Personal Information with other Non-Personal Information received or obtained from third parties.
Provided that any Non-Personal Information remains in non-personally identifiable form and may not be reasonably associated with, linked to, or used to identify any individual, we may use or share that Non-Personal Information for any lawful purpose without a further duty or obligation to you. This will include, by way of example, developing product and service offerings based on Non-Personal Information and providing those offerings to you or to other third parties.
Sensitive Information
You are not required to provide us with any Information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive Information in order to use our Site. You may, however, choose to provide these types of sensitive information to improve your use of the Services. GO-HEJA IS NOT A HEALTHCARE PROVIDER OR A BUSINESS ASSOCIATE OF ANY HEALTHCARE PROVIDER AND IS NOT SUBJECT TO THE PRIVACY RULE OF THE HEALTH INFORMATION PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA).
Protection of the Sites and Others
We may disclose the Information we collect through the Site when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the Terms of Use or other agreements that govern the use of the Site; to protect the rights (including our intellectual property rights), property or safety of Go-Heja, our users or others; or to protect your vital interests.
Business Transfers
If we elect, in our reasonable discretion, to transfer ownership or control of the Site to a third party, whether or not in the context of an acquisition, merger, or reorganization, your Information (both Personal and Non-Personal) may be transferred to such third party. If such a transfer occurs, the acquiring company's use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.
Your Choices
We respect your right to make choices about the ways we receive, collect, use and disclose your Personal Information. If you no longer wish to receive messages from us through the Site, or to have your Personal Information shared with third parties as permitted by this Policy, you may opt-out of receiving those messages from us or having your Personal Information shared with third parties.
Please note that opting out of receiving messages or having your Personal Information shared with a third party may affect your ability to use or access certain functionality of the Services. For instance, some messages (e.g. account notifications, service announcements, and billing information) are considered necessary to our operation of the Services. In addition, some of the third parties with which we share your Personal Information are used by us to provide necessary functionality for the Services. If you wish to opt-out of receiving these messages or of sharing your Personal Information with those third parties, we may be required to limit or cancel your access to and use of some or all of our Services. Note also that while you may opt-out of receiving messages from us, you may be required to contact other third parties directly to also opt-out of receiving emails or other messages from those third parties. All opt-out requests can be made by contacting us at privacy@go-heja.com using the email address we have on file for your account on the Site.
While we take reasonable steps to ensure that the Personal Information we collect is reliable for its intended use, accurate, complete, and current, we rely on you to update and correct your Personal Information. You may update, correct or modify any of your Personal Information by emailing us at privacy@go-heja.com using the email address we have on file for your account on the Site.
You may also contact us to instruct us to delete your Personal Information. If you wish for us to delete your Personal Information, we will be required to limit or cancel your access to and use of some or all of our Services.
If you reside in the EU, you have the right under the General Data Protection Regulation to request from us access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the EU, you may have similar rights under your local laws.
You can access, rectify, restrict, limit or delete much of your information by logging into your account. To request access to, rectification, portability or erasure of your personal data, or to delete your account, you can also contact us at privacy@go-heja.com.
Note that it may take a reasonable amount of time for us to comply with any request you make to remove your contact information from our lists, to cease sharing your Personal Information, to update, correct or modify your Personal Information, or to delete your Personal Information and/or delete your account.
If you choose to use the Services or provide information to us, you acknowledge and understand that your information may be collected, transferred, processed and stored in territories outside the EU, as is necessary to provide the Services and perform on the Terms of Use.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it, whichever comes first.
Children's Privacy
The Site is not directed at nor targeted to children under the age of 13. We do not use the Site to knowingly solicit Personal Information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information to the site without parental consent as required in the Terms, of we will use reasonable efforts to remove such Information from our databases.
Links to Other Websites
This Policy applies only to the Services. The Services may frame or contain references or links to other websites not operated or controlled by us (the "Third Party Services"). The policies and procedures we described herein do not apply to the Third Party Services. The links from the Services do not imply our review or endorsement of the Third Party Services. We suggest contacting those sites directly for information on their privacy policies
We are committed to protect and secure your Personal Information. We will take all reasonable and appropriate steps to ensure the safety and security of your Personal Information. This includes using industry standard security measures to protect the loss, misuse, and unintended alteration of the Personal Information under our control. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee its absolute security. You expressly agree that we are not liable for any third party action, misuse, abuse or infringement of data and information security, thus without derogating from any other disclaimer provided herein and/or under the Terms of Use.
Contacting Us
If you have any additional questions or concerns about this Policy or our information practices, please feel free to contact us at any time at support@go-heja.com.
If we need, or are required, to contact you concerning any event that involves any of your Information that we collect, use, or share, we may do so by email, telephone or mail using the address or number we have on file for you.